Accessibility Statement
This is an accessibility statement from Rafa Natural.
Measures to support accessibility
Rafa Natural takes the following measures to ensure accessibility of Rafa Natural website:
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. All first-party, controllable elements of the Rafa Natural website is compliant WCAG 2.2 level AA. There are third-party plugins linked in this site that may not fully conform to the accessibility standard, and this is outside of Rafa Natural's control.
Feedback
We welcome your feedback on the accessibility of Rafa Natural website. Please let us know if you encounter accessibility barriers on Rafa Natural website:
- E-mail: kim@rafanatural.com
We try to respond to feedback within 1 business day.
Compatibility with browsers and assistive technology
Rafa Natural website is designed to be compatible with:
- Chrome browser with NVDA on Windows 10
- Safari browser with VoiceOver on iOS
- Chrome browser with Keyboard Operability on Windows 10
- Chrome browser with Browser Zooming on Windows 10
- Colour Contrast Compatibility
Technical specifications
Accessibility of Rafa Natural website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Rafa Natural website, there are a few items are not owned by Rafa Natural, and are controlled by a third party, and hence might have certain sections with accessibility compliance issues as per WCAG. They have been mentioned below. Please contact us if you observe any item not listed:
- Captcha
- Shopify Checkout
- Custom Popup
- Elfsight
- Flickity Slider
- iframe embedded form
- iframe (login)
- iframe (wholesale inquiry)
- Judge.me
- Predictive Search
- Shop Pay
- Shopify Checkout
- Shopify Payment Terms
- The Discount Finder
Assessment approach
Rafa Natural assessed the accessibility of Rafa Natural website by the following approaches:
- External evaluation
Formal complaints
Please reach out to us by writing at kim@rafanatural.com.